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faq

  • How are you responding to COVID-19?
    The health and safety of our customers is our top priority. We continue to practice our pre-existing protocols of strict hygiene and sanitation while manufacturing and assembling all orders. We offer delivery by Canada Post, pick up from our studio in Hatchet Lake or free bi-weekly deliveries to our customers who live within a 20 mile radius. Get in touch with Tanya to schedule a delivery time. We appreciate your ongoing support during this time.
  • Where are you located?
    Nova Natural Pure Skin Care is located in Hatchet Lake, Nova Scotia. Get in touch with Tanya to schedule a time to visit the Nova Naturals Studio. Email: novanaturals@outlook.com Phone: 902-852-4251
  • Do you offer delivery?
    Yes! We make free bi-weekly deliveries to our customers who live within a 10 mile radius of our Hatchet Lake location. Get in touch with Tanya to schedule a delivery time. Email: novanaturals@outlook.com Phone: 902-852-4251
  • How much is shipping?
    Shipping costs are dependent on size and weight of order. All orders shipped with Canada Post. Free bi-weekly deliveries available for customers who live within a 20 mile radius of our Hatchet Lake location.
  • Do you offer wholesale pricing?
    Yes, wholesale pricing is available! Minimum $200 order, and minimum 12 units per product. Does not include face and body bar. Get in touch with Tanya to discuss pricing at 902-852-4251 or novanaturals@outlook.com.
  • Do you offer custom labels?
    Yes! Get in touch with Tanya to discuss options. Email: novanaturals@outlook.com Phone: 902-852-4251
  • Do you host private events?
    Yes! Get in touch with Tanya to learn more. Email: novanaturals@outlook.com Phone: 902-852-4251
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